Privacy Policy | Crown Private Jet

About Crown Private Jets and this Privacy Policy
Crown Private Jets has its registered office at Building A1, Dubai Digital Park, Dubai Silicon Oasis, United Arab Emirates. In this Privacy Policy, the terms Crown Private Jets (and “we,” “us,” and “our”) refer to the head office of Crown Private Jets at the above address and its affiliates.

Crown Private Jets is fully committed to protecting the privacy of our clients and visitors, ensuring compliance with international and applicable regional data protection laws. Please take a moment to review this Privacy Policy, which explains how we collect, store, use, disclose, transfer, and protect the personal information you provide through our website (the “Website”) and mobile application (the “Application”)—together referred to as the “Platforms”—as well as through other communications such as telephone, email, mail, or social media interaction.

It also details how we use cookies and related technologies. Note that our Platforms may include links to third-party websites not governed by this Privacy Policy. For questions, contact us at: privacy@crownprivatejets.com

Information You Provide and How It Is Used
To access certain services on our Platforms, you may be required to register. This process involves submitting personal information to enable us to provide the services you request.

We may collect personal information when you communicate with us or engage with us on third-party platforms. Telephone calls to Crown Private Jets advisors may be recorded for training and security purposes.

Minors
Our Platforms are not intended for children under 16. However, travel arrangements may require collecting data for minors. This data is handled in strict compliance with applicable laws. If personal data of a child is collected without parental consent, it will be deleted upon notification.

Types of Information Collected

We may collect:

Identifiable information: name, address, email, telephone number, date of birth, passport/government ID, payment data.

Non-identifiable data: travel preferences, geolocation, health or dietary needs.

Communication data: emails, messages, recorded calls, and social media interactions.

Device and usage data: IP address, browser type, location, cookies, and interaction data.

This information may be collected directly, automatically through your use of our Platforms, or from trusted third-party sources.

Data Retention

Your data is retained as long as necessary to provide services or fulfill legal obligations. The standard retention period is 26 months, reset upon each interaction. For job applicants, the period is 12 months, renewable upon consent.

How Your Information Is Used
We use your information to:
Manage and fulfill services.
Maintain account access and service functionality. Communicate service and billing updates. Address inquiries or requests.

Send promotional or service-related communications (subject to your preferences).

Improve services through market research. Prevent fraud and enhance platform security. Fulfill legal and contractual obligations.

Evaluate job applicants.

Cookies and Tracking Technologies

We use:

Device IDs for device-specific tracking.

Geolocation data to tailor services.

Cookies to enhance platform functionality.

Web beacons to analyze engagement.

Server logs to monitor performance.

Users may manage preferences through device or browser settings, though disabling certain features may affect your experience.

Legal Basis for Processing
Processing is based on:
Your explicit consent (which can be withdrawn at any time). Contractual obligations.
Legal compliance.
Legitimate interest (balanced with your rights).
Vital interest protection, when necessary.

Your Rights
You have the right to:
Access, edit, or delete your personal data. Withdraw consent at any time.

Request data portability.
Object to or restrict processing.
To exercise your rights, contact: privacy@crownprivatejets.com International Transfers

Information we collect may be transferred to, stored, and processed in any country or territory where one or more of our affiliated companies or trusted third-party service providers are located or maintain facilities. While data protection laws in those jurisdictions may

differ from those in your home country, Crown Private Jets ensures that all personal data we transfer is protected in accordance with this Privacy Policy. We also require that our third-party partners uphold adequate safeguards to protect your personal information.

Protecting Your Information

We want you to feel secure when using our Platforms, and we are fully committed to protecting the personal information you share with us. Access to your personal data is restricted to employees or authorized personnel who require it to perform their job functions or provide services you have requested. All employees are bound by confidentiality obligations.

We implement appropriate physical, electronic, and organizational safeguards to protect your personal information against unauthorized access, misuse, loss, alteration, or destruction. While we strive to protect your data, the transmission of information over the Internet

is never completely secure. Therefore, we cannot guarantee the absolute security of any personal information transmitted to our Platforms.

In the event of a data breach likely to result in a risk to your
rights and freedoms, we will notify you without undue delay. You also play an important role in safeguarding your information. If you have created a password to access certain parts of our Platforms, please keep it confidential and do not share it with anyone.

Sharing Your Information

We do not rent or sell your personal information to third parties. However, we may share your personal information under the following

circumstances:

With trusted third-party service providers who perform services on our behalf, such as:

Aircraft operators, catering providers, or any services arranged through our advisors

Payment processors

Data storage and retrieval services

Background check services

Hosting and IT service providers, analytics services, and application maintenance providers

With individuals you refer to us, where you have provided their contact details for purposes such as sending one-time email invitations or sharing download links to our Application.

To comply with legal or regulatory obligations, or to protect our rights or those of others, we may share information with law enforcement agencies, courts, regulatory bodies, or government authorities.

In the event of a business transfer, such as a merger, acquisition, or sale of all or part of our assets, we may transfer your information to the acquiring entity, provided that the recipient uses your personal data in line with this Privacy Policy.

Cookies and Tracking Technologies

Cookies are small text files stored on your computer or mobile device when you visit a website or application. They help us recognize you on return visits and improve your experience by remembering preferences and analyzing behavior.

We use cookies for the following purposes: Types of Cookies We Use

Essential Cookies
Required for basic platform functionality, such as secure logins and session management.

Functionality and Performance Cookies
Enhance the visual and interactive features of our Platforms, such as remembering your language or preferred destination.

Analytics Cookies
Collect anonymous, aggregated data on how users interact with our Platforms, such as which pages are visited and how long users stay. This data helps us improve platform usability.

Advertising and Social Media Cookies
Deliver relevant advertisements, control ad frequency, and enable content sharing via social networks. These cookies may be set by third-party services.

First-Party vs. Third-Party Cookies

First-party cookies are set by Crown Private Jets and used only by us to identify returning visitors and manage platform functionality.

Third-party cookies are set by service providers (e.g., analytics or advertising partners) and may track your activity across other websites. These providers do not have access to your personal information stored with us.

We use both session cookies (which expire when your browser is closed) and persistent cookies (which remain until manually deleted).

Third-Party Tools and Services

Google Analytics
Used to analyze user behavior and improve platform performance. Data collected (including your IP address) may be stored on Google servers in the United States. Google may share this data with third parties where legally required or when processing data on Google’s behalf. Your IP address is not linked to other Google data. Learn more about Google’s Privacy Policy

Google reCAPTCHA
Used to differentiate between human and automated access to our Platforms. View Google’s Privacy Policy and Terms of Service

Posthog (EU)
Employed to monitor user activity and platform errors, helping us improve our services. Data is processed and stored within the European Union. Learn more about Posthog’s Privacy Policy

Managing and Deleting Cookies

You have the right to control cookies. While disabling cookies may
affect your user experience or access to some services, you can manage your cookie preferences in the following ways:

Use our Cookie Consent Menu when visiting our Platforms Change your browser settings to block or delete cookies Visit these resources for additional help: AllAboutCookies.org

YourOnlineChoices.eu

IP Addresses

We may collect technical information about your device, including your IP address, operating system, login times, and browser type. This data helps us understand how users interact with our Platforms and supports internal analytics and performance monitoring. We may anonymize this information before sharing it with third parties such as advertisers, sponsors, or business partners.

Advertising

Our Platforms may use third-party services such as ad networks and ad exchanges to deliver advertisements on other platforms after you leave ours. We may also engage third-party analytics providers to evaluate the effectiveness of our marketing efforts and content engagement.

These third-party advertisers may show ads based on your previous activity across various apps and websites. This allows us to serve ads that are more relevant to your interests.

You can manage your preferences regarding behavioral advertising by visiting the third-party opt-out pages referenced in the section
titled “How to control or delete cookies”. Please note that Crown Private Jets is not responsible for the effectiveness of these opt-out mechanisms or the actions of third-party providers.

Your Rights: Access, Edit, Delete, or Transfer Your Personal Information You have the right to:
Access any personal information we hold about you
Request correction of inaccurate or outdated data

Request deletion of your data from our systems

Request the transfer of your data to another service provider

Object to direct marketing communications

You can update your preferences or unsubscribe from marketing emails at any time by:

Clicking the “Unsubscribe” link in any marketing communication

Managing your preferences via the “My Profile” section on our website or “My Preferences” in our app

Contacting us via the email address provided below

Please include sufficient proof of your identity when making a request. If a request is found to be unlawful or abusive, we will notify you of our decision not to act on it, along with reasons, within one month.

If you believe your data protection rights are being violated, you may lodge a complaint with your local data protection authority or seek judicial remedy.

Updates to This Privacy Policy

We may revise this Privacy Policy periodically. Any changes will be published on our Platforms, and the updated version will be effective as of the “Last Updated” date below.

At Crown Private Jets, protecting your privacy is a top priority. Our dedicated Data Protection Officer (DPO) ensures that we handle your personal information with care, transparency, and in accordance with

applicable laws.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we process your data, please contact us at:

Email: dpo@crownprivatejets.com
Address: Building A1, Dubai Digital Park, Dubai Silicon Oasis,

Dubai, United Arab Emirates Last updated: May 2025

Data Retention
Your data is retained as long as necessary to provide services or fulfill legal obligations. The standard retention period is 26 months, reset upon each interaction. For job applicants, the period is 12 months, renewable upon consent.
How Your Information Is Used
We use your information to:
Manage and fulfill services.
Maintain account access and service functionality.
Communicate service and billing updates.
Address inquiries or requests.
Send promotional or service-related communications (subject to your preferences).
Improve services through market research.
Prevent fraud and enhance platform security.
Fulfill legal and contractual obligations.
Evaluate job applicants.
Cookies and Tracking Technologies

We use:
Device IDs for device-specific tracking.
Geolocation data to tailor services.
Cookies to enhance platform functionality.
Web beacons to analyze engagement.
Server logs to monitor performance.
Users may manage preferences through device or browser settings, though disabling certain features may affect your experience.
Legal Basis for Processing
Processing is based on:
Your explicit consent (which can be withdrawn at any time).
Contractual obligations.
Legal compliance.
Legitimate interest (balanced with your rights).
Vital interest protection, when necessary.
Your Rights
You have the right to:
Access, edit, or delete your personal data.
Withdraw consent at any time.
Request data portability.
Object to or restrict processing.
To exercise your rights, contact: privacy@crownprivatejets.com
International Transfers
Information we collect may be transferred to, stored, and processed in any country or territory where one or more of our affiliated companies or trusted third-party service providers are located or maintain facilities. While data protection laws in those jurisdictions may differ from those in your home country, Crown Private Jets ensures that all personal data we transfer is protected in accordance with this Privacy Policy. We also require that our third-party partners uphold adequate safeguards to protect your personal information.
Protecting Your Information
We want you to feel secure when using our Platforms, and we are fully committed to protecting the personal information you share with us. Access to your personal data is restricted to employees or authorized personnel who require it to perform their job functions or provide services you have requested. All employees are bound by confidentiality obligations.
We implement appropriate physical, electronic, and organizational safeguards to protect your personal information against unauthorized access, misuse, loss, alteration, or destruction. While we strive to protect your data, the transmission of information over the Internet is never completely secure. Therefore, we cannot guarantee the absolute security of any personal information transmitted to our Platforms.
In the event of a data breach likely to result in a risk to your rights and freedoms, we will notify you without undue delay. You also play an important role in safeguarding your information. If you have created a password to access certain parts of our Platforms, please keep it confidential and do not share it with anyone.
Sharing Your Information
We do not rent or sell your personal information to third parties. However, we may share your personal information under the following
circumstances:
With trusted third-party service providers who perform services on our behalf, such as:
Aircraft operators, catering providers, or any services arranged through our advisors
Payment processors
Data storage and retrieval services
Background check services
Hosting and IT service providers, analytics services, and application maintenance providers
With individuals you refer to us, where you have provided their contact details for purposes such as sending one-time email invitations or sharing download links to our Application.
To comply with legal or regulatory obligations, or to protect our rights or those of others, we may share information with law enforcement agencies, courts, regulatory bodies, or government authorities.
In the event of a business transfer, such as a merger, acquisition, or sale of all or part of our assets, we may transfer your information to the acquiring entity, provided that the recipient uses your personal data in line with this Privacy Policy.
Cookies and Tracking Technologies
Cookies are small text files stored on your computer or mobile device when you visit a website or application. They help us recognize you on return visits and improve your experience by remembering preferences and analyzing behavior.
We use cookies for the following purposes:

Types of Cookies We Use
Essential Cookies Required for basic platform functionality, such as secure logins and session management.
Functionality and Performance Cookies Enhance the visual and interactive features of our Platforms, such as remembering your language or preferred destination.
Analytics Cookies Collect anonymous, aggregated data on how users interact with our Platforms, such as which pages are visited and how long users stay. This data helps us improve platform usability.
Advertising and Social Media Cookies Deliver relevant advertisements, control ad frequency, and enable content sharing via social networks. These cookies may be set by third-party services.
First-Party vs. Third-Party Cookies
First-party cookies are set by Crown Private Jets and used only by us to identify returning visitors and manage platform functionality.
Third-party cookies are set by service providers (e.g., analytics or advertising partners) and may track your activity across other websites. These providers do not have access to your personal information stored with us.
We use both session cookies (which expire when your browser is closed) and persistent cookies (which remain until manually deleted).

Third-Party Tools and Services
Google Analytics Used to analyze user behavior and improve platform performance. Data collected (including your IP address) may be stored on Google servers in the United States. Google may share this data with third parties where legally required or when processing data on Google’s behalf. Your IP address is not linked to other Google data. Learn more about Google’s Privacy Policy
Google reCAPTCHA Used to differentiate between human and automated access to our Platforms. View Google’s Privacy Policy and Terms of Service
Posthog (EU) Employed to monitor user activity and platform errors, helping us improve our services. Data is processed and stored within the European Union. Learn more about Posthog’s Privacy Policy
Managing and Deleting Cookies
You have the right to control cookies. While disabling cookies may affect your user experience or access to some services, you can manage your cookie preferences in the following ways:
Use our Cookie Consent Menu when visiting our Platforms
Change your browser settings to block or delete cookies
Visit these resources for additional help:
AllAboutCookies.org
YourOnlineChoices.eu
IP Addresses
We may collect technical information about your device, including your IP address, operating system, login times, and browser type. This data helps us understand how users interact with our Platforms and supports internal analytics and performance monitoring. We may anonymize this information before sharing it with third parties such as advertisers, sponsors, or business partners.
Advertising
Our Platforms may use third-party services such as ad networks and ad exchanges to deliver advertisements on other platforms after you leave ours. We may also engage third-party analytics providers to evaluate the effectiveness of our marketing efforts and content engagement.
These third-party advertisers may show ads based on your previous activity across various apps and websites. This allows us to serve ads that are more relevant to your interests.
You can manage your preferences regarding behavioral advertising by visiting the third-party opt-out pages referenced in the section titled “How to control or delete cookies”. Please note that Crown Private Jets is not responsible for the effectiveness of these opt-out mechanisms or the actions of third-party providers.
Your Rights: Access, Edit, Delete, or Transfer Your Personal Information
You have the right to:

Access any personal information we hold about you
Request correction of inaccurate or outdated data
Request deletion of your data from our systems
Request the transfer of your data to another service provider
Object to direct marketing communications
You can update your preferences or unsubscribe from marketing emails at any time by:
Clicking the “Unsubscribe” link in any marketing communication
Managing your preferences via the “My Profile” section on our website or “My Preferences” in our app
Contacting us via the email address provided below
Please include sufficient proof of your identity when making a request. If a request is found to be unlawful or abusive, we will notify you of our decision not to act on it, along with reasons, within one month.
If you believe your data protection rights are being violated, you may lodge a complaint with your local data protection authority or seek judicial remedy.

Updates to This Privacy Policy
We may revise this Privacy Policy periodically. Any changes will be published on our Platforms, and the updated version will be effective as of the “Last Updated” date below.

Contact Us
At Crown Private Jets, protecting your privacy is a top priority. Our dedicated Data Protection Officer (DPO) ensures that we handle your personal information with care, transparency, and in accordance with
applicable laws. …